AI Proctoring & Security
HirePanda’s intelligent proctoring system ensures assessment integrity while maintaining a positive candidate experience through non-intrusive monitoring and smart detection algorithms.Proctoring Philosophy
Balanced Approach
Our proctoring system balances security needs with candidate experience:Security First
- Comprehensive cheating prevention
- Real-time behavior monitoring
- Advanced fraud detection
- Audit trail maintenance
Candidate Friendly
- Non-intrusive monitoring
- Clear expectations
- Technical support
- Privacy protection
Multi-Layer Security
Comprehensive Protection: Multiple security layers work together to ensure fair assessment while avoiding false positives and candidate anxiety.
Security Levels
Basic Security (All Plans)
Standard protection included in every assessment:- Tab switching detection: Alerts when candidates leave assessment
- Copy/paste prevention: Blocks copying questions or answers
- Right-click disabled: Prevents context menu access
- Developer tools blocking: Stops console access attempts
- Print screen blocking: Prevents screenshot capture
Advanced Proctoring (Pro+ Plans)
Enhanced monitoring for high-stakes assessments:Facial Recognition
Facial Recognition
Identity Verification
- Photo ID comparison at start
- Continuous face matching
- Multiple person detection
- Face absence monitoring
- Eye movement tracking
- Looking away detection
- Suspicious behavior patterns
- Attention level monitoring
Screen Monitoring
Screen Monitoring
Screen Recording
- Full screen capture throughout assessment
- Application switching detection
- Window focus monitoring
- Secondary display detection
- Unauthorized content detection
- External resource identification
- Search engine usage
- Communication app monitoring
Audio Monitoring
Audio Monitoring
Environment Monitoring
- Background noise analysis
- Voice detection
- Communication identification
- Environmental changes
- Audio not recorded or stored
- Real-time analysis only
- Noise level measurement
- Pattern detection algorithms
Keystroke Analysis
Keystroke Analysis
Typing Patterns
- Keystroke dynamics analysis
- Copy/paste detection
- External input identification
- Response authenticity verification
- Individual typing signature
- Deviation detection
- Automation identification
- Response time analysis
Enterprise Security (Custom Plans)
Maximum security for critical assessments:Live Proctoring
- Human proctor oversight
- Real-time intervention
- Immediate issue resolution
- Enhanced verification
Biometric Verification
- Fingerprint authentication
- Voice pattern recognition
- Behavioral biometrics
- Multi-factor verification
Secure Environment
- Dedicated browser requirement
- Network traffic monitoring
- Device compliance checking
- Whitelist-only access
Advanced Analytics
- ML-powered fraud detection
- Cross-assessment pattern analysis
- Predictive risk modeling
- Comprehensive audit trails
AI-Powered Detection
Machine Learning Algorithms
Advanced AI analyzes multiple data streams for cheating detection:1
Baseline Establishment
AI learns normal behavior patterns for each candidate and question type
2
Anomaly Detection
Real-time identification of deviations from expected patterns
3
Risk Assessment
Continuous risk scoring based on multiple behavioral indicators
4
Alert Generation
Intelligent alerts for human review when thresholds are exceeded
Detection Capabilities
Behavioral Anomalies:- Unusual response timing patterns
- Inconsistent performance levels
- Abnormal eye movement patterns
- Suspicious environmental changes
- Browser manipulation attempts
- External application usage
- Network activity monitoring
- Unauthorized device connections
- Answer similarity detection
- External source identification
- AI-generated response recognition
- Plagiarism pattern matching
Candidate Experience
Pre-Assessment Setup
System Requirements
System Requirements
Technical Checklist
- Compatible browser verification
- Camera/microphone testing
- Internet connection stability
- Device performance check
- Screen reader compatibility
- Keyboard navigation options
- Visual impairment accommodations
- Motor disability support
Identity Verification
Identity Verification
ID Verification Process
- Photo ID upload and verification
- Face-to-ID matching
- Clear instruction provision
- Privacy policy explanation
- Alternative verification methods
- Technical support access
- Issue escalation procedures
- Manual verification pathways
Practice Mode
Practice Mode
Familiarization Tools
- Practice questions with proctoring
- System behavior demonstration
- Feature explanation walkthrough
- Comfort building exercises
- Video tutorials
- FAQ documentation
- Live chat support
- Technical helpdesk
During Assessment
Real-Time Feedback:- Clear status indicators
- Non-disruptive warnings
- Helpful guidance messages
- Progress tracking
- Live chat assistance
- Technical troubleshooting
- Immediate issue resolution
- Emergency contact options
Privacy Protection
Data Minimization
- Only necessary data collected
- Purpose-limited processing
- Automated deletion schedules
- Granular consent management
Secure Processing
- End-to-end encryption
- SOC 2 compliance
- GDPR adherence
- Regular security audits
Implementation Guidelines
Choosing Security Level
Assessment Risk Factors:- Position criticality and access level
- Assessment stakes and consequences
- Candidate volume and logistics
- Organizational risk tolerance
Basic Security Suitable
- Lower risk if wrong hire
- High candidate volume
- Cost efficiency important
- Speed of hiring critical
Candidate Communication
Pre-Assessment Communication:Common Scenarios & Solutions
Technical Issues
Camera/Microphone Problems
Camera/Microphone Problems
Common Causes
- Browser permission settings
- Hardware driver issues
- Privacy software interference
- Outdated browser versions
- Step-by-step troubleshooting guides
- Alternative verification methods
- Technical support escalation
- Manual proctor backup
Network Connectivity
Network Connectivity
Connection Issues
- Unstable internet connection
- Corporate firewall restrictions
- Bandwidth limitations
- VPN interference
- Offline mode capabilities
- Auto-save functionality
- Resume from interruption
- Alternative scheduling options
Browser Compatibility
Browser Compatibility
Platform Challenges
- Older browser versions
- Mobile device limitations
- Operating system conflicts
- Extension interference
- Browser update guidance
- Alternative browser options
- Mobile-optimized experience
- Extension disable instructions
Special Accommodations
Accessibility Needs:- Visual impairment support
- Hearing accommodation options
- Motor disability considerations
- Cognitive assistance allowances
- Shared living space situations
- Background noise challenges
- Lighting condition variations
- Equipment availability issues
Analytics & Reporting
Proctoring Analytics
Integrity Metrics
- Violation detection rates
- False positive analysis
- Risk score distributions
- Intervention effectiveness
Candidate Experience
- Completion rate impact
- Technical issue frequency
- Support request analysis
- Satisfaction feedback
Operational Efficiency
- Resource utilization
- Cost per assessment
- Staff time allocation
- Process optimization
Compliance Reporting
Audit Trail Documentation:- Complete session recordings (when enabled)
- Timestamped event logs
- Violation detection records
- Resolution action tracking
- Compliance verification reports
- Monthly integrity summaries
- Candidate experience metrics
- System performance analysis
- Recommendation updates
Best Practices
Implementation Strategy
1
Pilot Testing
Start with low-stakes assessments to test system and processes
2
Team Training
Educate hiring team on proctoring features and interpretation
3
Candidate Preparation
Provide clear instructions and practice opportunities
4
Continuous Monitoring
Regularly review metrics and adjust policies as needed
Optimization Guidelines
Balance Security & Experience
- Match security level to assessment stakes
- Minimize candidate friction
- Provide clear expectations
- Offer support throughout process
Monitor & Adjust
- Track completion rates
- Analyze violation patterns
- Gather candidate feedback
- Optimize based on data
Troubleshooting Guide
Common Issues & Solutions
High Abandonment Rate
High Abandonment Rate
Potential Causes
- Overly strict proctoring settings
- Unclear instructions
- Technical barriers
- Privacy concerns
- Review and reduce security level
- Improve candidate communication
- Enhance technical support
- Address privacy concerns transparently
False Positive Alerts
False Positive Alerts
Common Triggers
- Environmental factors
- Accessibility needs
- Technical limitations
- Calibration issues
- Adjust sensitivity settings
- Improve baseline algorithms
- Enhance exception handling
- Manual review processes
Technology Limitations
Technology Limitations
Device Constraints
- Older hardware limitations
- Browser compatibility issues
- Network restrictions
- Software conflicts
- Multiple platform support
- Graceful degradation
- Alternative assessment modes
- Manual backup procedures
Get Started with Proctoring
Configure Proctoring Settings
Set up proctoring for your assessments
Test Proctoring Experience
Experience proctoring from candidate perspective
Important: Always inform candidates about proctoring measures in advance and provide clear instructions. Transparency builds trust and improves completion rates.